Managing Workday® internally isn’t suited for all businesses. When expanding businesses need a flexible, long-term solution, they turn to Syssero’s managed services. When we assign resources to a client, they are assigned exclusively to that client. That means you receive expert service from a team member who is learning your business inside & out and is here for the long haul.
We offer two unique options for managed services, our Access Plan, and our Ally Plan. Additionally, a hybrid plan is available through Syssero sales representatives.
For clients looking to outsource support tickets, stabilize functionality, or continually refine processes, we recommend the Access Model. To engage with the Access Model, clients choose a tier of service based on their estimated monthly need. Unused tickets/hours rollover month-to-month.
For clients who require long-term, near-full-time hours from a Syssero subject matter expert or a full-time permanently placed resource, we have the Ally Model. This model is ideal for those who need to routinely execute Workday® projects or augment internal skill gaps.
$140 - $160
Selected by Client
40 - 160
Identify & Vet
15% Annualized Salary
Many businesses have to balance routine Workday® maintenance tasks and occasional robust Workday® projects. For those clients, we create a customized hybrid support plan based on the above models. With the Hybrid Model, clients get the dedicated subject matter expert of the Ally Model to handle large projects and fill skill gaps without adding to the internal headcount AND monthly support tickets & hours to outsource routine maintenance tasks.
Silver-Level Access Support
40 Hours of Support
Subject Matter Expert Ally Support
Onsite Project Work
Specific Project Needs